The Pestana Palace Lisboa is a luxurious and elegant hotel located in a beautifully restored 19th century palace, which has been designated as a national monument. It is a member of The Leading Hotels of the World, a prestigious group known for their exceptional service. The hotel offers a range of amenities to enhance the stay of its guests, including two swimming pools, an indoor and outdoor option, and a spa. The hotel also offers valet parking, which is a rare amenity in Lisbon.
The rooms at the Pestana Palace Lisboa are decorated with an eye for sophistication and style, and are equipped with modern amenities such as a 49'' flat-screen TV, Wi-Fi, and a mini bar. Some rooms also feature balconies with garden views, and a living area with a sofa, providing additional space and comfort. However, it is worth noting that some of the rooms may show wear and tear, which could be a drawback for some guests.
The Pestana Palace Lisboa is located in a quiet residential neighbourhood, which provides a sense of peace and tranquility. However, it is worth noting that the hotel is a bit farther from the city centre and more tourist-centric areas of Lisbon, which may require the use of a car or other transportation to fully explore the city.
During our stay at the Pestana Palace Lisboa, we found the check-in and check-out process to be somewhat disorganized, with longer wait times than expected. It may be advisable to avoid peak times for these services in order to streamline the process.
Overall, the Pestana Palace Lisboa is a luxurious and relaxing hotel in Lisbon, with a range of amenities and elegant rooms. While the wear and tear on some of the rooms and the disorganized check-in and check-out process may be drawbacks for some guests, the hotel's peaceful location and range of amenities make it worth considering for a stay in the city.